1. Requirements
Discuss operational needs with potential partner organisations.
Transparent development updates and a framework for measuring public benefit.

Project status: In development
Discuss operational needs with potential partner organisations.
Test workflows with suitable participating organisations when ready.
Review evidence and improve the service based on findings.
Participating organisations; people receiving assistance; support requests completed; appointments attended; digital inclusion activities delivered; outcomes and follow-up actions recorded.
No beneficiaries, pilots, partnerships or impact totals are being claimed as achieved.